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nonverbal behaviour
Publications
Nonverbal behaviour as driver of reciprocity in a hospitality encounter: A video elicitation study
Mohammad Shahidul Islam
and
Ksenia Kirillova
EasyChair Preprint 4805
Guests’ Perceptions of Hospitality Employees’ Non-Verbal Behavior: Insights from a Restaurant Sector
Mohammad Shahidul Islam
and
Ksenia Kirillova
EasyChair Preprint 4778
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