IoT-aware Business Process: Comprehensive Survey, Discussion and Challenges

EasyChair Preprint no. 4213

Abstract

In the last years, the Internet of Things (IoT) know a huge widespread thanks to the increase of the connected objects number. The IoT technology has several benefits that make it among the proliferation technology. The major advantage of this technology is the communication between devices known as Machine-to-Machine (M2M) communication allowing them to be connected without human intervention. Thanks to this advantage, the technology become able to facilitate the people’s lives that it become smoother through a seamless cooperation between virtual objects and physical ones. As well as, the IoT sweep various fields (e.g., industry, health) thanks to its capacity to automate tasks. In this setting, a tremendous number of business managers are interesting to integrate the IoT devices into their Business Processes (BPs), known in literature as IoT-aware BP. This integration gives the opportunity to the business managers to avail from the IoT technology in their process through an enhancement of the business performance and an achievement of the business competitiveness. Thus, several researchers competed to identify approaches and methods to integrate the IoT technology within the BP paradigm. In this paper, we present a review of the different proposed approaches that deal with the integration of the IoT technology within the BP. Furthermore, we give in this paper, a rich comparative analysis based on a set of criteria. Finally, we identify some initiatives and challenges in the IoTaware BP paradigm.

Keyphrases: business process, Industry 4.0, Internet of Things, IoT-aware Business Process

@Booklet{EasyChair:4213,
  author = {Najla Fattouch and Imen Ben Lahmar and Khouloud Boukadi},
  title = {IoT-aware Business Process: Comprehensive Survey, Discussion and Challenges},
  howpublished = {EasyChair Preprint no. 4213},

  year = {EasyChair, 2020}}